SHIPPING & RETURNS

SHIPPING POLICY

All orders placed before 1pm will be processed that day.

Delivery times can vary depending on the carrier. 

 

Delivery Prices

Delivery prices are calculated at checkout.
Our delivery charges vary according to country and delivery option. For UK customers (Excluding Highlands, Islands & Northern Ireland),

Free UK delivery.

Please allow 5-7 working days for delivery.


Delivery outside the UK

Minimum spend is £200 to qualify for free standard delivery outside the UK. This promotion applies to ROI, NI, Channel Islands, Scottish Highlands and Islands, Netherlands, Belgium, France, Luxembourg, Italy, Spain, Germany, Poland, Sweden, Mainland Greece, Denmark, Portugal, Latvia, Estonia, Slovenia, Slovakia, Romania and Bulgaria only. Carriage will be automatically calculated at the checkout. If you have a question about this promotion, please email us at th3eye369@gmail.com.

Shipping times to outside of the UK may vary depending upon location and shipping methods chosen.

​​RETURN & EXCHANGE POLICY​

Damages
In the event that your parcel goes missing or arrives damaged, please email us as soon as possible and we will try to resolve any problems. Our team will advise you of the process to follow. Please do not return any goods to us without agreed authorisation. If for any reason you are not happy with your purchase you have 28 days to return the product for a full refund. This does not affect your statutory rights. Some products cannot returned due to hygiene reasons, if this is the case it will be clearly stated on the item description.

Please note- we do not accept liability for any returned products until they arrive with us and would recommend getting a proof of postage for your records.

We are open for support 5 days a week from 9am to 4pm.